Privacy and Cookie Policy

TERMS OF USE

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. BY USING THIS SITE, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS OF USE AS WELL AS ALL OTHER POLICIES DESCRIBED IN THE SITE.

Parts Depot LLC, a Delaware Corporation ("PARTS DEPOT"), is the operator of this website (the "Site"). Some software, hosting, other functions, Site content, advertisements, goods and services being offered for sale or links to other Websites may be provided by unaffiliated third-party service providers ("Service Providers"), affiliates of PARTS DEPOT, or other companies with a business relationship with PARTS DEPOT ("Business Partners"). PARTS DEPOT's Affiliates, Service Providers and Business Partners are intended to be third party beneficiaries of these Terms of Use. The Site is not directed to children under 13 years of age. Children under 13 years of age Depot may not use the Site to submit any individually identifiable information about them.

We may change these Terms of Use. Your continued use of the Site after any of these Terms of Use have been changed Parts Depot constitutes your acceptance of the new Terms of Use. If you do not agree to abide by these or any future Terms of Use, do not use the Site or download materials from it.

PARTS DEPOT, its Affiliates, Services Providers and Business Partners may terminate, modify, remove, suspend or discontinue any aspect of the Site, including the availability of any features, at any time.

1. PROPRIETARY RIGHTS

Copyrights. PARTS DEPOT, its Affiliates, Service Providers and Business Partners reserve copyrights in all Site content, including but not limited to design, text, software, technical drawings, configurations, graphics, and other files and their selection and arrangement Parts Depot (the "Content"). The Content may not be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without PARTS DEPOT's prior written permission, except that you may download and print Content for uses that are not competitive with or derogatory to PARTS DEPOT, its Affiliates or Service Providers, provided that you keep all copyright or other proprietary notices intact and that you do not transfer any Content to any other person unless you give them notice of, and they agree to accept, the obligations arising under these Terms of Use. Please note that this limited consent may be revoked at any time and does not include consent to republish Content on any other Internet, Intranet or Extranet site or to incorporate Content in any other database or compilation. Any other use of the Content is strictly prohibited. You further agree that you will not systematically extract, collect or harvest, through electronic means or otherwise, any data or data fields from the Site, including but not limited to customer identities. If you believe that your copyrighted material has been improperly used on the Site, please contact PARTS DEPOT for more information.

Trademarks. Trademarks of PARTS DEPOT, its Affiliates, Service Providers and Business Partners may not be copied, imitated, or used, in whole or in part, without the prior written permission of PARTS DEPOT. All Parts Depot headers, customer graphics, button icons, and scripts are services marks, trademarks and or/or trade dress of PARTS DEPOT, its Affiliates, Service Providers or Business Partners, and may not be copied, imitated, or used in whole or in part, without the prior written permission of PARTS DEPOT. Other trademarks, registered trademarks, product names or logos, and company names or logos displayed on the Site are the property of their respective owners.

Patents. Some of PARTS DEPOT's products and processes and those of its Affiliates, Service Providers and Business Partners used on the Site may be covered by one or more patents and are subject to other trade secret and proprietary rights. PARTS DEPOT, its Affiliates, Service Providers and Business Partners reserve all such rights. You agree not to infringe Parts Depot upon such rights or decompile, reverse engineer, or disassemble any of the products or processes of PARTS DEPOT, its Affiliates, Service Providers or Business Partners.

Software. Any software, including any files, images generated by the software, code and data accompanying the software (collectively, "Software"), used or accessible through the Site may be used by you solely for accessing and using the Site for purposes expressly stated on the Site, provided that such uses are not competitive with or derogatory to PARTS DEPOT, its Affiliates, Service Providers and Business Partners. PARTS DEPOT, its Affiliates, Service Providers and Business Partners retain full and complete title to all intellectual property rights they may own in the Software. You agree not to copy, distribute, sell, modify, decompile, reverse engineer, disassemble or create derivative works from any Software.

2. YOUR CONDUCT WHILE ON SITE

In using the Site, you agree not to:

(a) disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers or networks connected to or accessible through the Site or affiliated or linked sites;

(b) disrupt or interfere with any other user's enjoyment of the Site or affiliated or linked sites;

(c) upload, post or otherwise transmit through or on the Site any viruses or other harmful, disruptive or destructive files;

(d) use or attempt to use another's account, service or system without authorization from PARTS DEPOT or a Service Provider, or create or use a false identity on the Site;

(e) transmit through or on the Site spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings;

(f) attempt to obtain unauthorized access to the Site or portions of the Site which are restricted from general Parts Depot access; and

(g) divulge Parts Depot your username or password to others either on or off the Site.

In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account, and that you will comply with all applicable local, state, national and international laws and regulations, including but not limited to United States export restrictions, that relate to your use of or activities on the Site. The Site is controlled and operated in the United States. If you are in a jurisdiction that restricts you from accessing or using the Site, do not access or use the Site. Parts Depot LLC makes no representation that the Site is appropriate or available for use outside the United States.

3. ONLINE COMMUNITIES AND OTHER INTERACTIVE AREAS

The Site may contain areas where you may post and share comments with other Site users on a variety of subjects. You agree that you will not post or otherwise disseminate on or through the Site unlawful, harassing, libelous, tortious, abusive, offensive, threatening or obscene communications or material of any kind, or materials which infringe Parts Depot or violate any third party's copyright, trademark, trade secret, privacy or other proprietary property right, or that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation; or, that are otherwise objectionable, including without limitation, content that evidences bigotry, racism, sexism, or hatred or that promotes illegal activities or physical harm against anyone. PARTS DEPOT and its Service Providers reserve the right, but do not have the obligation, to remove any materials they deem objectionable without any notice to you. You agree to hold harmless PARTS DEPOT, its Affiliates, Service Providers and Business Partners from all third-party claims based upon communications made, materials posted, or any other use you make of the Site. You also agree to hold harmless PARTS DEPOT, its Affiliates, Service Providers and Business Partners from all claims you make based upon communication made, materials posted, or use of the Site by any third party or parties.

4. ONLINE COMMUNICATIONS

Except as otherwise provided in our Privacy Policy you agree that any communications you transmit to anyone through the Site or copyrighted works you post on the Site, including, without limitation, questions, comments, suggestions Parts Depot, ideas, plans, notes, drawings, configurations, purchase orders, quotes, requests for quotes, performance data, account information, or other material, data or information (collectively, "Information"), are non-confidential and upon transmission of such information to PARTS DEPOT, its Affiliates, Service Providers and Business Partners by any means you grant to PARTS DEPOT, its Affiliates, Service Providers and Business Partners an irrevocable, non-exclusive, royalty-free, sub licensable, worldwide license (including but not limited to a copyright license) to use, reproduce, display, publicly perform, transmit and distribute such Information in any media for any purpose.

5. PRIVACY STATEMENT AND SMS TERMS & CONDITIONS

PARTS DEPOT's Privacy Statement, incorporated by this reference, describes the type of information PARTS DEPOT, its Affiliates and Service Providers collect when you visit the Site and how they use that information. PARTS DEPOT's SMS Terms and Conditions, incorporated by this reference, includes information on how to opt in or opt out of receiving mobile alert updates or notices.

6. PRODUCT AND SERVICE INFORMATION

All content available through the Site, including but not limited to data, quotes, status reports, technical drawings, configurations, order information, and catalog listings is believed to be accurate. However, you should independently evaluate the accuracy of the information and the usefulness for your particular needs of any product or service available through the Site. Specifications for products and services are subject to change Parts Depot without notice, and PARTS DEPOT, its Affiliates, Service Providers and Business Partners reserve the right to make change Parts Depots to processing, materials or configuration without notice. They do not guarantee that products listed in online catalogs will be available at the time of your order. All information on the Site is subject to the disclaimers of Section 8 below.

7. LINKS AND THIRD-PARTY CONTENT

Links to Other Websites. The Site may from time to time contain links to other websites or other Internet information sources ("Third-Party Sources"). These links are provided as a convenience and do not constitute an endorsement, sponsorship or recommendation by PARTS DEPOT of, or responsibility for, third parties or the linked Third-Party Sources or any content, services or products available on or through such Third-Party Sources. Third-Party Content. The Site may from time to time contain material, data or information provided, posted or offered by third parties, including but not limited to advertisements or postings in online community discussions. You agree that neither PARTS DEPOT, nor its Affiliates, Service Providers or Business Partners shall have any liability whatsoever to you for any such third-party material, data or information.

8. DISCLAIMERS

THE MATERIALS MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. PARTS DEPOT DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. PARTS DEPOT RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SITE. PARTS DEPOT MAY MAKE ANY OTHER CHANPARTS DEPOTS TO THE SITE, THE MATERIALS AND THE PRODUCTS, PROGRAMS, SERVICES OR PRICES (IF ANY) DESCRIBED IN THE SITE AT ANY TIME WITHOUT NOTICE.

THIS SITE, THE INFORMATION AND MATERIALS ON THE SITE, AND THE SOFTWARE MADE AVAILABLE ON THE SITE, ARE PROVIDED "AS IS" WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE.

YOU EXPRESSLY AGREE THAT USE OF THE SITE, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THE SITE, IS AT YOUR SOLE RISK. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR BUSINESS, YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, DATA AND/OR SOFTWARE.

YOU ACKNOWLEDGE THAT NEITHER PARTS DEPOT, THE SERVICE PROVIDERS NOR AFFILIATES CONTROL IN ANY RESPECT ANY INFORMATION, PRODUCTS OR SERVICES OFFERED BY BUSINESS PARTNERS OR THIRD PARTIES THROUGH THE SITE. EXCEPT AS OTHERWISE AGREED IN WRITING, PARTS DEPOT, THE SERVICE PROVIDERS AND AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF ANY ADVICE, OPINION, STATEMENT, OR OTHER CONTENT OR OF ANY PRODUCTS OR SERVICES DISTRIBUTED OR MADE AVAILABLE BY BUSINESS PARTNERS OR THIRD PARTIES THROUGH THE SITE. PARTS DEPOT, ITS AFFILIATES, SERVICE PROVIDERS AND BUSINESS PARTNERS DO NOT MAKE ANY WARRANTY THAT THE SITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THE SITE OR ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. NOR DOES PARTS DEPOT, ITS AFFILIATES, SERVICE PROVIDERS OR BUSINESS PARTNERS MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE OR ITS CONTENT OR AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH USE OF THE SITE.

PARTS DEPOT, ITS AFFILIATES, SERVICE PROVIDERS AND BUSINESS PARTNERS, ASSUME NO RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA FROM DELAYS, NONDELIVERIES OF CONTENT OR EMAIL, ERRORS, SYSTEM DOWN TIME, MISDELIVERIES OF CONTENT OR EMAIL, NETWORK OR SYSTEM OUTAPARTS DEPOTS, FILE CORRUPTION, OR SERVICE INTERRUPTIONS CAUSED BY THE NEGLIGENCE OF PARTS DEPOT, ITS AFFILIATES, SERVICE PROVIDERS OR BUSINESS PARTNERS OR THEIR LICENSORS, OR A USER'S OWN ERRORS AND/OR OMISSIONS.

PARTS DEPOT, ITS AFFILIATES, SERVICE PROVIDERS AND BUSINESS PARTNERS DISCLAIM ANY WARRANTY OR REPRESENTATION THAT THE CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THE SITE WILL BE MAINTAINED.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

9. LIMITATIONS OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL PARTS DEPOT OR ITS PARENT, SUBSIDIARIES, AFFILIATES, SERVICE PROVIDERS, BUSINESS PARTNERS, VENDORS, OR SUPPLIERS (OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, APARTS DEPOTNTS) BE LIABLE FOR ANY CLAIM BY ANY PARTY OTHER THAN PARTS DEPOT FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OF OR THE INABILITY TO USE THE SITE OR ANY CONTENT CONTAINED ON THE SITE, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAPARTS DEPOTS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

10. PRODUCT AVAILABILITY AND PRICING

Parts Depot and its suppliers use reasonable efforts to fulfill orders, but cannot guarantee availability of any particular product or service, and sometimes an item described on the Site may not be available. In that case, we may cancel your order or contact you for follow-up. We reserve the right to discontinue the sale of any product or service at any time without notice. We may decline or place quantity limits on your order at any time.

In the event of a pricing or other error, we reserve the right to revoke offers, cancel orders and correct errors or omissions, including after an order has been placed. Our acknowledgement of an order means that your order request has been received, not that the price or availability of an item has been confirmed.

11. PURCHASES

If you wish to purchase products or services described on the Site, you will be asked to supply certain information applicable to your purchase, including credit card and shipping information. You agree to pay all charges incurred by you and your credit card (or other applicable payment mechanism) at the price(s) in effect when such charges are incurred.

We are required by law to collect all applicable sales taxes for all states and municipalities. You authorize us to charge the applicable sales taxes to your credit card at the time of completion of order shipment.

We accept all major credit cards: VISA, MasterCard, American Express and Discover. For your security, the billing name and address on your credit card must match that of the information you submit. If the information provided does not match, your order may be delayed in processing. We reserve the right to cancel any order that does not adhere to these criteria. We may preauthorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line.

All billing and registration information provided by you must be accurate, complete and correct. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the items, products and / or services that you have requested. Receiving an order acknowledgement via email does not guarantee the acceptance of an order.

12. LIMITATIONS ON PURCHASES

We are not responsible for failure to fulfill orders due to causes beyond our control. We reserve the right at any time after receiving your order to: (1) limit order quantities to reasonable amounts (in our sole discretion); (2) prohibit purchases by retailers, distributors, or resellers; (3) discontinue or refuse to offer any product or service; (4) impose conditions on any discount, coupon or promotion; and/or (5) bar any user from completing a transaction. We may impose these limits on a per-person, per-household, per-order, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the email address you provide to us. If we cancel an order or part of an order that we've already charged you for, we'll refund you the full amount of the canceled portion of the order.

13. GENERAL

Applicable Law. These Terms of Use shall be governed by and construed in accordance with the laws of the State of Delaware, and the federal laws of the United States of America, without giving effect to conflicts of laws provisions. You agree to submit to the personal and exclusive jurisdiction of the state or federal courts located within the State of Kentucky for any disputes arising from or related to the Site or these Terms of Use.

Other. These Terms of Use are not intended to alter the terms or conditions of any other agreement you may have with PARTS DEPOT, its Affiliates, Service Providers or Business Partners to the extent that those agreements govern issues other than your use of the Site, nor any agreements that they may have with one another.

English Language. You agree that there shall be no requirement to translate any of the Sites, or any portion thereof or content thereon, into any other language than the one(s) in which they appear, and that all contractual and transactional communications shall be in the English language, and that there shall be no requirement to translate any communication into any other language.

Enforceability. Should any provision in these Terms of Use be found invalid or unenforceable for any reason, that provision shall be deemed severable from the other provisions and shall not affect the validity or enforceability of the remaining provisions. You agree that any claim arising out of or related to these Terms of Use or your use of the Site must be filed within one year after it arose or be permanently barred.

Dispute Resolution. Any disputes or claims arising out of or in connection with this Agreement, or your use of the Parts Depot LLC Store or purchase of PARTS DEPOT products or services shall be governed by Delaware law. All disputes arising hereunder, including any disputes involving third parties, shall be arbitrated, except for claims by PARTS DEPOT for breach of confidentiality. Unless otherwise specified or prohibited by law, the specific manner of arbitration shall be as follows: disputes with amounts in controversy under $3,500 shall be arbitrated by the Better Business Bureau in accordance with their rules and procedures. Disputes with amounts in controversy above $3,500 shall be referred to the Center for Public Resources in accordance with their rules and procedures. Each party shall bear its own costs and expenses. For purposes of claims brought by PARTS DEPOT against you, such as for credit card misuse, dishonored checks, breaches of confidentiality, etc., you consent to jurisdiction in the Broward County Florida.

14. INTERNATIONAL USAGE

In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account, and that you will comply with all applicable local, state, national and international laws and regulations, including but not limited to United States export restrictions, that relate to your use of or activities on this Site. This Site is controlled and operated in the United States.

IF YOU ARE ACCESSING THIS SITE FROM OUTSIDE THE UNITED STATES, AND ARE RESTRICTED UNDER THE LAW OF YOUR JURISDICTION FROM DOING SO, DO NOT ACCESS OR USE THIS SITE. PARTS DEPOT MAKES NO REPRESENTATION THAT THE SITE IS APPROPRIATE OR AVAILABLE FOR USE OUTSIDE THE UNITED STATES.

15. ACCOUNT CREATION

You are responsible for maintaining the confidentiality of your account and password and you agree to accept responsibility for all activities that occur under your account or password. Parts Depot sells to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may not create an account.

Parts Shipping Policy

Parts Depot and its suppliers will generally attempt to ship orders on the next business day after the order is received and payment in full is processed. Shipping is always contingent on the part being readily available and in stock. If only a portion of the order is in stock and available to ship separately, Parts Depot will hold the order until all items in the order can ship at one time. Parts Depot will split a shipment if requested by the Customer and a separate shipping charge may apply for splitting an order.

Shipping times are an estimate based on the information provided by purchaser and estimated by the contracted shipping company. There are no guarantees on delivery times. Parts Depot will provide to the purchaser tracking number(s) where applicable.

All items identified as “Available to Order” will have to ship from the Factory to our Fulfillment Center. This typically adds a min of 20 days to the delivery cycle. All items noted as “Available to Order” must be paid in full at the time of the Order and are considered a “Special Order”. Special Order items may not returnable depending on the item and supplier.

Our flat rate shipping cost is available to USPS registered Business and Residential addresses in the continental United States only. All oversize shipping items are subject to an oversize shipping plus the flat rate. We will notify you prior to shipping any oversize item for your approval of the oversize rate if it applies to any item in your order.

Any item that is returned as a Core, thru an RMA or Warranty return must be returned in the same box the item was shipped in. The item returned must be in satisfactory, usable/marketable condition in the sole opinion of the Factory. If a credit applies to the returned item(s) shipping charges are at the sole expense of the Buyer.

If an item in your order has a Core charge, you will be notified of the charge. Core charges must be paid in full at the time of the Order.

Some items in our product lines are considered “Oversized” by our shipping carriers. If your order contains items that are Oversized, we will notify you together with an actual cost based on where the item(s) are shipping to.

Parts Depot Core Charge Policy

Some items in our inventory include a refundable Core Charge. The Core Charge is not included in the item price shown in our store. If the Core Charge is not billed and paid at check out, a separate invoice for the core charge will be sent to you and must be paid prior to shipping. Upon receiving your order, please contact us to initiate the core return process. The Core must be returned to us within 180 days of the original order. Cores returned after the 180 days window will not be refunded. To receive a Core refund, all Core returns must be sent back to us in the original packaging and an RMA number issued in advance of the return. If in the sole opinion of the Factory, the returned Core is destroyed and is usable to repair/rebuild the Core Charge is not refundable. Shipping charges for returning a core are not included in the cost and are the responsibility of the Customer.

Parts Depot Return Policy

All returned items must be accompanied with an RMA form and be in “Resalable Condition” (not used/installed and in original packaging required).

Items may be returned within 30 days from invoice date for full credit; any returns between 31-45 days will be subject to a 20% restocking fee (minimum restocking fee is $15.00). Returns beyond the 30 days window may not always be returnable. Any returns requested outside of the 30 days window are at the sole discretion of our manufacturer’s representative. No returns are available after 45 days.

If you wish to return any item, please contact us to request an RMA.  All electrical parts are non-returnable. All Core Returns have 6 months from invoice for full credit. Special order items may not be returnable. Shipping Costs are nonrefundable and consumer will be responsible for all shipping costs for returned items and cores.

Please contact Customer Service Department at service@parts-depot.com or 833-PartDepo to obtain an RMA form. We will provide you with the correct mailing address specific to your return. Please do not send appliance parts to our Business Office, our RMA will indicate specifically where to mail the item(s) being returned. If you need to send correspondence to our Business Office the mailing address is 1830 SE 4th Avenue Fort Lauderdale, FL 33316.